Monday, October 31, 2011

"Score one for a customer rebellion!"



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In less than one month, Bank of America went from announcing a new $5 monthly debit card fee, to reeling under huge pressure from the media, Congress, and Change.org members.

It all started with one Change.org member, Molly Katchpole, who said enough was enough and started a campaign against Bank of America's $5 fee.






Original content Bob DeMarco, Look Beyond the Obvious